Privacy policy
Search4Fun Lda., hereinafter referred to as QUAD, recognizes the importance of protecting the personal data of its customers and all those who visit the site www.quadpadel.com and therefore we have developed a behavioral security pattern that complies with all the requirements of the General Data Protection Regulation.
Users should read our Privacy Policy carefully. It has been written to be clear and simple, to be easy to understand, and to help you decide voluntarily if you wish to provide your personal data to QUAD. In line with this, the user hereby states that he/she is of legal age and that the data provided are true, accurate, complete and current, and that he/she is responsible for any damages or losses, whether direct or indirect, that may arise from non-compliance with this obligation. The user undertakes to notify QUAD or to enter into his/her account, any change to the data supplied. If the data entered belong to a third party, the user states that he/she has informed that third party about the conditions laid out in this document and has obtained their permission to provide data to QUAD for the purposes stated. If you have any questions about how we treat and protect your data, please contact us via email info@quadpadel.com.
This privacy policy applies to all personal data collected through e-mail info@quadpadel.com or private message sent to QUAD´s Instagram page @quadpadel.
RESPONSIBILITIES
Your data will be processed by Search4Fun, Lda, legal number person 516 225 898, with registered office at Rua da Cedofeita, Parque Industrial das Sete Fontes Lote 4, 4710-553, Adaúfe, Braga, hereinafter referred to as "QUAD”. This company is responsible for processing personal data after accepting the General Data Protection Regulation. You may contact QUAD about any issue related to this privacy policy, using the following contact details:
Email: info@quadpadel.com
Address: Rua da Cedofeita, Parque Industrial das Sete Fontes Lote 4, 4710-553, Adaúfe, Braga
Phone: +351 253 119 842 (Monday to Friday from 9 a.m. to 6 p.m.).
REASONS FOR HANDLING AND LEGAL FRAMEWORK
The personal data processed on the website are:
- Collected during customer/user registration: name, address, phone number, mobile phone, tax number, date of birth, email address.
- Obtained through the navigation on the website: IP and device.
Why do we need your information? QUAD will process your personal data manually and/or electronically for the following purposes:
- Customer management: Data collected through web this site is needed to enter and carry out the purchase and sale agreement and are used to process and track orders and communicate with Customers, to process queries and for any complaints. The information requested during Customer registration is mandatory, and without it the purposes above cannot be fulfilled.
- Marketing: If the Customer provides express consent at the time his/her account is created or amended, QUAD may process the data to send information about its products, news, campaigns, offers and birthday messages, using any communication channel, namely email, SMS or other types of automated call.
Consent to personal data being processed for direct marketing may be withdrawn at any time using the customer account settings; clicking on "cancel registration", which appears in all emails; contacting the Customer Service team using the following email address: info@quadpadel.com
QUAD carries out profiling based on information related to your purchases and searches. This information enables QUAD to send you information that is personalized and suited to your profile, with the aim of improving your shopping experience, according to your consent.
RETENTION PERIOD
We hold your data only as long as needed within the context of the purpose for which they were collected. For the purposes described in this Privacy Policy, your personal data will be stored no more than 10 years from the date on which we received your consent, or from the date of your last purchase, and only if you have not withdrawn your consent in that time.
CONSENT
When you consent to this Privacy Policy, you are giving permission for your personal data to be processed specifically for the purposes listed and selected. If consent is legally needed to process personal data, the subject of the data has the right to withdraw his/her consent at any time, although that right does not compromise the lawfulness of the process carried out based on prior consent not on subsequent processing of the same data based on another lawful reason, such as fulfilling an agreement or legal obligation that QUAD may be subject to. You may withdraw your consent by writing to our postal address, calling us, or emailing us on info@quadpadel.com.
DISCLOSURE
QUAD may disclose users' personal data to third parties that provide services to QUAD, namely, companies involved in the purchase process and managing payment collections, transportation, storage, marketing, site hosting, banks. These companies are supplied only with the personal data needed to provide the necessary service and they undertake to process these personal data exclusively for the purposes mentioned above.
DATA PROCESSOR
User data may be processed by a suitable service provider contracted by QUAD. The service provider shall process data exclusively for the purposes established by QUAD and in compliance with any instructions issued by QUAD, strictly following personal data protection, information security and other applicable laws.
INTERNATIONAL DATA TRANSFERS
QUAD shall process user data within the European Economic Area (EEA) and therefore does not anticipate any international data transfers.
USER'S RIGHTS
While QUAD is in possession of or processes personal data, any user may exercise the following rights for free and at any time:
- Right of access - the right to request a copy of the information we hold about you;
- Right of rectification - the right to correct any data which you consider to be inaccurate or incomplete;
- Right to be forgotten - under certain circumstances, as a user, you may request that we erase all data we hold about you from all our records;
- Right to processing restriction - when certain conditions are met to entitle you to restrict processing;
- Right of portability - the right to have your data transferred to another organization;
- Right to object - the right to object to certain types of processing, such as direct marketing;
- The right to object to automated processing, including profiling;
- Right to judicial appeal: if QUAD refuses your request according to the access rights, we will explain why. As a user, you have the right to complain as described below.
The rights above may be exercised by email at info@quadpadel.com or by registered letter to the address:
QUAD
Rua da Cedofeita, Parque Industrial das Sete Fontes Lote 4, 4710-553, Adaúfe, Braga
COMPLAINTS
If a user wishes to make a complaint about how his/her personal data are being processed by QUAD, or about how his/her complaint was processed, he/she has the right to complain directly to the supervisory body and to QUAD.
QUAD
Rua da Cedofeita, Parque Industrial das Sete Fontes Lote 4, 4710-553, Adaúfe, Braga
Contact details of the supervisory body:
Comissão Nacional de Proteção de Dados – CNPD
Rua de São Bento, Nº 148 3º
1200-821 Lisboa
Phone: +351 213 928 400
Fax: +351 213 976 832
Email: geral@cnpd.pt
MANDATORY DATA
The data held in the customer's account and marked with an asterisk (*) are mandatory for fulfilling the established purpose. As such, if the user does not supply those data, QUAD cannot meet his/her request.
AUTOMATED DECISIONS
QUAD may prepare user profiles that enable automated decisions based on personal characteristics, preferences, behavior history and location. In such cases, the user has the right to require human intervention in that decision, to express his/her point of view and to challenge the decision made by QUAD.
COOKIES
Cookies are small text files sent to your computer or mobile device when you visit websites. They improve the performance and experience of the customers' browsing, allowing to store and retrieve information about your browsing habits in order to customize the navigation according to your choices.
Cookies collected by QUAD do not allow to identify the user, as they store only generic information, namely the form and/or place of access and the way websites are used. Thus, they only absorb information related to the user’s preferences. These are the types of cookies we use at www.quadpadel.com:
- Session Cookies: these are temporary cookies which remain in the cookies file in your browser until you leave the webpage. Therefore, cookies are not registered in the user’s hard disk. The information obtained from these cookies is used to analyze traffic patterns on the web, providing a better experience and improving the content for an easier use.
- Analytical cookies: Cookies processed by us or by third parties, allowing us to quantify the number of users and to conduct statistical measurement and analysis of how users are using the service offered. We examine how you browse on our site, with the aim of improving the supply of products or services we offer you.
If you do not want to allow cookies you can disable cookies in your internet browser, but you should take into account that this may prevent some web pages from being presented correctly.
If you prefer not to allow cookies, you can disable them in the browser you use, but you should be aware that this may prevent some web pages from being presented correctly.
All browsers allow users to accept, decline or delete cookies by selecting those actions in the advanced browser settings. Cookies can be configured in the "Options" or "Preferences" menu. You should note, however, that disabling cookies may prevent some web services from working properly, and it may totally or partially affect your browsing experience on the website.
PERSONAL DATA PROTECTION MEASURES
QUAD uses various suitable technical and organizational measures to protect users' personal data, including the use of secure servers, firewalls, and application and communication data encryption.
CHANGES TO THIS PRIVACY POLICY
QUAD will update this Privacy Policy from time to time. We ask that you periodically check this document to remain up to date.
1 January 2021
LEGAL NOTICE
SEARCH4FUN – LDA
Rua da Cedofeita, Parque Industrial das Sete Fontes Lote 4, 4710-553, Adaúfe, Braga
NIF: 516 225 898
EMAIL: info@quadpadel.com